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Dennis Terms & Conditions


At the start of your subscription

Print subscriptions start with the next available issue which may take up to 6 weeks to arrive (2 weeks for weekly magazines). Digital subscriptions begin with the most recent issue.

 

Subscription gifts

If the subscription that you purchased includes a free gift, please allow up to 28 days for delivery. Gifts are sent out separately to your subscription copy of the magazine.

If you bought a gift subscription, any free gifts will be delivered to the purchaser. We reserve the right to substitute the gift advertised for one of equal or greater value if circumstances require. In some cases, if a subscription offer includes a gift with a limited number available, no further gifts will be offered to those subscriptions received after the limit has been exceeded. Please check the terms and conditions of the specific offer at the time of ordering. However all other discounts on the subscription price remain applicable.

Please note that we reserve the right to withdraw a promotion at any time.

If we deem this offer to be misused by either any discount sites or any individual, we reserve the right to withdraw the offer and not fulfil any issues or the gift. No money will be deducted.

 

Direct Debit trial offers

Direct Debit offers are often preceded by with a short term trial period e.g. 3 issues for £1. We reserve the right to limit the number of trial subscriptions taken up consecutively if subscriptions are cancelled during the trial.

 

The Direct Debit Guarantee

 

Digital and print subscription ‘bundles’

For some magazines, it is possible to purchase combined print and digital subscriptions at a discount on the cost of purchasing individual subscriptions. Without exception this discount is always applied to the digital element; the value of the print subscription is unchanged.

Print and digital subscription ‘bundles’ are only valid for the duration of your print subscription. It is not possible to cancel or suspend a print subscription and still retain the discount on the digital subscription.  If you wish to cancel either the print or digital element of your subscription, please contact our customer service team on 0844 844 0053.

 

Access to digital editions after cancellation

Once your subscription has expired, you will have a limited period of time in which to download the digital editions you have paid for. This period is one week after the last cover dated issue of your subscription for weekly magazines and 4 weeks for monthly titles. After this time, you will no longer be able to download anything new to your device. All existing downloaded issues will be unaffected.

If you have any queries, please contact our customer service team on +44 1795 592 910.

 

Money Back Guarantee

Your subscription is protected by our FULL Money-Back Guarantee. If, for any reason you’re not satisfied you can write to cancel at any time and receive a refund of the cost of all unmailed issues. There are some exceptions to this, which will be advised to you on the letter you received to acknowledge your subscription order.

 

Subsinfo.co.uk

Subsinfo.co.uk is a dedicated subscriptions website, developed to allow you to stay in control of your subscription. This site can only be accessed using your Subsinfo password. You can

NB Please make sure you enter your Subsinfo password as show overleaf as it is case sensitive. Subsinfo.co.uk updates every night. Please allow 48 hours for any changes to appear.

 

Subsinfo passwords 

If you are entitled to digital access as part of your subscription, you will need to login with your Subsinfo password and/or email address.

To locate your Subsinfo password please try one of the following options:

 

Privacy Information

To view our full Privacy Notice please go towww.dennis.co.uk/privacy

To amend your Data Preferences please: